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How Vodafone Idea is turning perception into leadership insight

What leaders think about their impact isn't always how others experience it.

Vodafone Idea wanted its senior leaders to see beyond self-perception - and understand where their leadership was landing, where gaps existed, and where they could become more effective.

To make that insight possible, Vodafone Idea partnered with Jombay to run a focused 360-degree feedback exercise for its senior leadership cohort.

vodafone_idea

What Jombay designed

  • Made perception visible from all angles: The 360-degree exercise brought together perspectives from multiple stakeholders, helping leaders understand how their behaviours and impact were experienced by others.
  • Anchored feedback to what matters: The exercise focused on six critical dimensions - Getting Results, Customer Orientation, Collaboration, Leading Change, Curiosity, and Learning Agility - giving leaders a clear view of the behaviours shaping their effectiveness.
  • Turned feedback into development insight: Individual reports helped leaders identify perception gaps and development areas, while analytics provided Vodafone Idea with a broader view of themes across the cohort.

What this enabled

Vodafone Idea gave its senior leaders something that self-assessment alone cannot provide - a clearer view of how they actually show up to the people around them.

The resulting insights helped leaders recognize blind spots, build on their strengths, and focus their development where it could create the greatest impact. At an organizational level, Vodafone Idea gained a sharper view of leadership patterns and development priorities across the cohort.

If you too are looking for partners in running a 360 Degree Feedback Survey for your team, feel free to reach out for a quick chat:)

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